
J. KNIPPER & CO. SETS OUT FOR SCALABLE, COST-EFFECTIVE SOLUTION TO SUPPORT ECOMMERCE FULFILLMENT
The Background
The Challenge
Key Results
3K
Orders per daY
and growing
6
Seconds between order presentations
10.4K
number of storage totes
inside Perfect Pick HD
The Solution
As Ricci researched available options for their client within their Charlestown, Indiana warehouse, one solution stood out. Knipper chose Perfect Pick® HD, a flexible goods-to-person robotic picking system, that uses iBOT® robotic vehicles to bring goods directly to the operator for picking. The Perfect Pick HD offers dense, secure storage of items in a small footprint, both of which were important to Knipper and their client. The flexibility of the machine allows for easy reconfiguration of totes, to accommodate for varying quantities and sizes of product and additional iBOTs or aisles can be added, too.
When it came time to install Perfect Pick HD, OPEX delivered. Ricci felt OPEX took the time to build a partnership and could trust OPEX to do as they committed. An unexpected benefit was how quickly new associates could be trained and operational.
The Future
Key Challenges

Picking and sorting was entirely manual

Increase in business during the pandemic due to increased online buying

Order fulfillment was taking too long
“OPEX was a true partner. The Perfect Pick was installed and operational exactly as promised”
Senior Vice President Operations
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