// EVERYTHING MOVES FASTER TODAY THAN IT DID YESTERDAY
The consumer is demanding more and wants to pay less, eating into your profit margins. It was only a few years ago that two-day shipping was considered a luxury reserved for a seller’s best customers. Today, many customers expect next day delivery, and retailers are struggling to keep up with the increased demands in volume and service level deadlines. Any disruption in the logistics chain has the potential to cause serious customer service issues and thus lost customers. This is where micro-fulfillment solutions come in.
// STAY AHEAD OF THE COMPETITION
Micro-fulfillment centers have helped solve for these problems by focusing on smaller hub and spoke distribution networks rather than utilizing large distribution centers in remote areas far from the customers they are meant to serve. Micro-fulfillment centers are well-suited for almost any type of eCommerce fulfillment. From groceries to apparel to household or home goods, any company with an online storefront supporting their retail strategy is trying to solve for last mile delivery. Micro-fulfillment centers help to stay ahead of the competition by solving important customer service and efficiency issues.
// FULFILL CUSTOMER EXPECTATIONS
By using micro-fulfillment centers in the neighborhoods that serve your customers, you put the goods they want in closer proximity to where they want them – their doorstep. Micro-fulfillment centers allow retailers to leverage existing stores, small warehouses, multipurpose spaces or built to purpose spaces to increase efficiency and enable same-day pickup and delivery.
// MICRO-FULFILLMENT GETS YOU CLOSE TO YOUR CUSTOMER WITH SCALABLE AUTOMATION
Whether you are a retailer relying on your brick-and-mortar footprint or thinking of opening smaller distribution centers, your equipment needs to fit into a relatively small space. The key is to have a modular and scalable solution that can grow as the demand for your goods grows. The equipment must be easy and fast to install and be operational within a few days. Ease of operation and maintenance are crucial to keeping it staffed and productive. Remember to find an automation partner that will help you maximize your micro-fulfillment investment not only through the equipment it supplies but also through the service it offers.
// ROBOTIC AUTOMATED STORAGE AND RETRIEVAL SOLUTIONS DESIGNED FOR SMALL SPACES
While you may be searching for automated storage and retrieval (AS/RS) systems, OPEX’s Perfect Pick® goods-to-person systems offer a flexible and scalable solution that you can leverage existing warehouse space. Perfect Pick is designed for efficiently using vacant retail spaces, optimizing the back of a storeroom, or utilizing real estate located near or in an urban center to deliver orders faster while spending less on shipping and transportation. In addition, OPEX’s Sure Sort® high-speed automated sorter allows for handling and managing of returned items.
// DENSE INVENTORY STORAGE
The Perfect Pick® picking system offers dense storage of inventory. Its robotic picking technology is highly space efficient and offers built-in redundancy. The inventory, once placed in Perfect Pick, does not leave the system until it is picked for an order, which keeps items securely in the system at all other times. The automated storage and retrieval system can be replenished simultaneously to ensure product is always stocked without interfering with orders that are being picked, packed and sent out the door. Perfect Pick also allows for easy cycle counts and inventory management.
Installing Perfect Pick is a fast, painless process and is done by professionals that are factory trained allowing your micro-fulfillment center to be up and running in a very short time. Training operators and getting them comfortable with the operation of the machine takes a mere matter of hours due to the intuitive nature of Perfect Pick.
// STREAMLINED ORDER SORTATION AND RETURNS HANDLING
The Sure Sort® sorting system can be used for the processing of outgoing packages to delivery sequence or can be used to significantly improve returns processing and help to greatly reduce the significant loss suffered in this area by most eCommerce companies.
Micro-fulfillment centers help eCommerce companies stand out with superior customer service and help to alleviate some of the inventory float inherent in the traditional centralized distribution model.